Advanced Charging Technologies (ACT) Customer Service Representative – North Central U.S.

ACT is seeking a Customer Support Representative (CSR) for our North Central Region who is a self-starter, understands time management and has strong follow up skills. Responsibilities include maintaining and growing relationships. The ideal candidate(s) has experience with outside service and sales, a technical aptitude with electronics, the ability to understand customer and potential customer needs, wants, and concerns.  This individual will develop a professional understanding of all services provided by Advanced Charging Technologies, related to charger sales, maintenance, and services.

The ideal candidate will have: Bachelor Degree or equivalent work experience, 2 years of outside service or sales experience, have the desire to learn the wonderful world of material handling and be willing to spend up to 70% of the time on the road (Valid Driver’s License is required).

Essential Functions:

  • Travel to Dealer & Customer Locations and understand needs as they relates to ACT Solution Offerings.
  • Develop relationships with dealer network in the service area to grow the company’s revenue and develop a larger customer base.
  • Work closely with the sales and service teams in the area to ensure customer services that have been promised are being completed.

 

To apply for this outstanding opportunity to join our team – please send your resume to: careers@act-chargers.com

About ACT: Advanced Charging Technologies (ACT) is a high-tech company offering a complete line of battery management products including intelligent high frequency conventional, opportunity, and fast battery chargers, advanced battery monitors, and cloud-based monitoring and management solutions serving the industrial motive power battery market. ACT’s portfolio of battery and charging solutions are sold and serviced exclusively through the Deka Battery Dealer Network (East Penn Manufacturing Co., Inc.), the world’s largest and most modern independent battery manufacturer. Visit www.act-chargers.com for more.