Customer Service Representative – Charlotte, NC

ACT is seeking a Customer Support Representative (CSR) who is a self-starter, understands time management and has strong follow up skills.

Responsibilities include maintaining and growing relationships throughout specific regions within the United States. The ideal candidate(s) has experience with outside sales, a technical aptitude with electronics, the ability to understand customer and potential customer needs wants and concerns. This individual will develop a professional understanding of all services provided by Advanced Charging Technologies, as related to charger sales, maintenance, and services.

Other responsibilities include:

  • Travel to Dealer & Customer Locations and understand needs as it relates to ACT Solution Offerings.
  • Develop relationships with dealer network in the service area to grow the company’s revenue and develop a larger customer base.
  • Work closely with the sales and service teams in the area to ensure customer services that have been promised are being completed.
  • Provide detailed sales and pipeline reports to help with sales forecasting.

Salary: Base plus commission.

Contact: Send your resume and cover letter to careers@act-chargers.com.